About Us
Our Story
Welcome to Suvarna Muki, your trusted partner in embracing nature’s finest offerings. Founded with a simple yet powerful idea, our journey began with a commitment to provide premium-quality dry fruits and pure cold-pressed oils that are as nourishing as they are delightful. Over the years, we’ve grown into a go-to destination for those who value health, taste, and the richness of nature in every bite.
At Suvarna Muki, we take pride in our deep connections with local farmers and our dedication to maintaining the highest standards of quality. Whether you’re savoring our carefully selected dry fruits or cooking with our meticulously crafted oils, you’re experiencing products that are made with passion, precision, and a love for all things natural.
🚚 Shipping Policy
1. Order Processing Time
Orders are processed within 1–2 business days (excluding weekends & public holidays).
For same-day orders: purchases placed before 12 PM IST get dispatched on the same day; those placed later ship the next business day.
2. Shipping Regions & Options Local Delivery (Bengaluru):
Free delivery within city limits. Food-graded packaging ensures safe arrival.
Pan‑India Shipping: We ship nationwide using trusted courier partners.
Standard Delivery: Typically 3–7 business days, depending on location.
Expedited Delivery: Available upon request—subject to courier schedules.
3. Shipping Costs
Free Local Delivery within Bengaluru city.
Pan‑India: Calculated at checkout based on order weight and destination.
Any import duties, taxes, or other charges are the customer’s responsibility on orders to remote or international locations, if applicable.
4. Estimated Delivery Time
Region Estimated Delivery Time Bengaluru Local 1–2 business days Nearby Karnataka 2–4 business days Other Indian States 3–7 business days
Note: Occasionally, delivery may take longer due to weather, courier delays, or local events. We will inform you promptly of any such changes.
5. Lost, Damaged, or Delayed Packages
If your order is lost, damaged, or significantly delayed, please contact us at info@suvarnamuki.com or +91‑79754‑81209 within 5 days of the expected delivery date.
We’ll initiate a courier investigation and provide a replacement or refund based on the outcome.
6. Cancellations & Modifications
You may modify or cancel your order within 12 hours of placing it, as long as it hasn’t been processed for dispatch.
For assistance, contact us immediately via phone or email.
7. Returns & Exchanges
Although oil is a consumable item (generally non-returnable), we can accommodate a replacement or refund if the product is damaged or spoiled on arrival.
Please email photo evidence within 5 days of receiving the order, and we’ll guide you through the next steps.
8. Policy Updates
We periodically update this policy to improve your experience.
The most recent version is always published on our website (check the footer or support section).
👍 Need help?
Reach out anytime:
📞 +91‑79754‑81209
📧 www.suvarnamuki.com
📍 Visit us: Shop No. 5, Nisarga Complex, Nisarga Layout, Koppa Gate, Anekal, Bengaluru – 560105
Our Commitment to Quality and Community
What sets Suvarna Muki apart is our unwavering commitment to delivering the freshest and most nutritious products available. We work closely with farmers to ensure that every product meets our stringent quality standards, from farm to your table. Our cold-pressed oils are made with the utmost care to preserve their natural goodness, offering you the purest form of nature’s bounty.
But Suvarna Muki is more than just a store; we’re a community of health-conscious individuals who share a passion for natural living. Whether you’re looking to enhance your daily diet with wholesome snacks or elevate your cooking with our pure oils, we’re here to support your journey toward a healthier, more natural lifestyle.
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